Our 16 member Desktop Services team supports 27 school campuses and 5 administrative buildings in our district, which encompasses over 30,000 network devices.
On a daily basis, our desktop team is responding to your requests, averaging over 1,000 tickets per month. Our techs have varying skill sets and degrees, including A+, Dell, Lenovo and Google Level 1 and 2 certifications. They resolve technology problems on various kinds of equipment, including computers, printers, and audio-visual hardware.
The Desktop Services team is led by Lee Teel, who serves as Desktop Services Manager. You can reach him directly by calling Ext. 27031 on a district Cisco phone, or email him at email@example.com.
The fastest way to get technical assistance from this team is to login to the Helpdesk - Technology website from the Staff tab of the district homepage, or browse to https://www.schoolobjects.com/ and submit a ticket. Be sure to include your campus, room number, fixed asset number, and a detailed description of the problem. This will aid in getting your problem resolved as quickly as possible.