The Desktop Services team provides technology support for 27 campuses and five administrative buildings across the district, managing more than 30,000 network-connected devices.
On a daily basis, the team responds to staff technology requests, averaging more than 1,000 helpdesk tickets each month. Team members bring a range of skills and certifications, including A+, Dell, Lenovo, and Google Level 1 and 2, and support a wide variety of equipment such as computers, printers, and audiovisual systems.
Desktop Services is led by Chris Strader, Desktop Services Manager. He can be reached at extension 27005 on a district Cisco phone or via email at cstrader@wfisd.net.
The fastest way to request technical assistance is through the Helpdesk – Technology portal, accessible from the Staff tab on the district homepage or by visiting schoolobjects.com. When submitting a ticket, please include your campus, room number, fixed asset number, and a detailed description of the issue to help ensure timely resolution.
